Mr Ram Sambasivan is a professional with nearly 22 years of rich cross cultural experience in Data Centre Management and Client Servicing.
He is currently working as independent Consultant, specializing in Data Center Management area(Infra, FM, Operations, Process Re-engineering, Compliance, BCP/DR). For 9 years, he held the position as Head-Data Center for HDFC Bank Ltd. In this capacity, it was his responsibility to ensure data availability, Flawless operations, modify processes to meet Audit & Compliance and Operations excellence, work with team to achieve optimal, ensure Management vision is achieved and DR drills are conducted periodically.
Mr Ram Sambasivan is proficient in handling various types of customer expectations with excellent communication skills. He is also proficient at maintaining cordial relationship with customers, ensuring quality and service norms to achieve customer satisfaction and business retention. He is also an effective communicator with excellent relationship building & interpersonal skills.
